Returns & Exchanges

At Ao5 Gallery, we want you to be completely satisfied with your unique home decor and art selections. If your purchase does not perfectly complement your space, we offer a 30-day return window for most items in their original condition.

1

Initiate Your Request

Contact our support team via email with your order number and a brief explanation of why the item didn't work for your home.

2

Secure Packaging

Carefully repack the item in its original gallery-grade packaging to ensure it remains protected from damage during the transit process.

3

Ship the Item

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our curators inspect the returned piece to verify its condition, we will issue a full refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing